Tag Archives: Public services

Blog post discusses competition and choice in public service provision

The London School of Economics blog post, Vulnerable consumers and public services – can competition and switching reduce inequalities?, “assesses the consequences of market competition for vulnerable consumers.”

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UK report on public services reform

CBI Public Services has released a report entitled, Our future public services: a challenge for us all (PDF 940 KB), in which they set out three challenges for the next Parliament: “Challenge 1. Public services need to get ahead of the … Continue reading

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Report examines RightServicing business model

IBM Cúram Research Institute has published a report entitled, RightServicing: A new business approach for enabling a differential response in social program management (PDF 4.90 MB). The report state that “This report provides social program management organizations with guidance, supported … Continue reading

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UN paper on Public Service Awards Winners

The United Nations Department of Economic and Social Affairs has published a report entitled, Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners, 2012-2013 (PDF 11.95mb). “This publication provides an overview of 145 successful innovations in governance and … Continue reading

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Canadian Prime Minister’s Advisory Committee on the Public Service publishes eighth report

The Canadian Prime Minister’s Advisory Committee on the Public Service has published its eighth report to the Prime Minister. Entitled, Contributing to a competitive Canada (PDF 143kb) , the report outlines progress on a number of initatives designed to achieve … Continue reading

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How has the financial crisis affected public services in Europe?

“This issue of Foundation Focus published by Eurofound looks at impacts of the crisis on quality of life in Europe. Has quality of life worsened? Have all sections of society borne the impact equally, or have some ill-favoured groups been … Continue reading

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Digital technologies will play a vital role in helping councils deliver better services

A UK report titled Local digital today (PDF 2.01 MB) published by UK Authority details “the results of research into councils’ attitudes towards using digital to improve local public services. Councils in England provide over 600 public services to their local areas. There is … Continue reading

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UK report examines co-production in social care

“Co-production is a key concept in the development of public services. It has the potential to make an important contribution to all of the big challenges that face social care services.” This guide Co-production in social care: What it is … Continue reading

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Barriers to choice in the delivery of public services

An article title Strike out bureaucracy: barriers to choice in public service delivery by David Boyle from The Guardian looks at making public services flexible enough to better suit individuals. “The best approach may be to find ways to give service … Continue reading

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US report outlines nine strategies for a more integrated, effective government

“On Thursday, August 8, the Partnership for Public Service and Booz Allen Hamilton released Building the Enterprise: Nine Strategies for a More Integrated, Effective Government (PDF 203kb) a new report designed to assist the Obama administration’s efforts to improve the effectiveness … Continue reading

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