No new content will be added to Service Delivery in Government until February 2015. The Department of Social Services Library staff wish all readers a safe and happy Christmas and New Year.
An issues paper entitled, Roles and responsibilities in health (890 kb) has been added to the Reform of the Federation White Paper website. The issues paper, “lays out the development of Australia’s health care arrangements since Federation, outlines the pressures on current arrangements, and canvasses questions about how the current split of roles and responsibilities between the Commonwealth and the States and Territories could be changed to alleviate some of the pressures and lead to improved health for Australians.”
An issues paper entitled, Roles and responsibilities in housing and homelessness (PDF 930kb) has been added to the Reform of the Federation White Paper website. The issues paper, “traces the evolution of Commonwealth and State and Territory involvement in housing assistance and homelessness services, examines pressures on current services and sets out questions to guide consideration of reform options.”
Deloitte have released an insights paper entitled, Contestability : a new era in service delivery reform (PDF 2.7MB). The paper discusses some of the terminology and, “identifies some of the possible challenges and their implications to help prioritise the most appropriate option” re service delivery.
The Australian Council of Social Service (ACOSS) has released the Australian Community Sector Survey 2014 (PDF 990kb). “In the wake of recent proposed and enacted changes to a range of social policies in Australia, and in line with ACOSS’ strategic focus on income support and employment policy and housing and homelessness, three groups of service users were chosen as the focus of the survey: young, unemployed people, sole parents and older unemployed people.”
The Productivity Commission has released the 2014 Indigenous Expenditure Report (PDF 830kb). The report, “presents estimates of expenditure by all governments on both Indigenous specific and mainstream services to Aboriginal and Torres Strait Islander Australians. The estimates are broadly aligned to the COAG Closing the Gap building blocks.”
The UK Minister for the Cabinet, Francies Maude has delivered the D5 London Opening Speech at the innaugural D5 Summit in which he discusses the UK government’s experience of digital service delivery.
The UK Minister for the Cabinet Office, Francis Maude has recently given a speech entitled, Efficiency and reform : the next chapter. In the speech he discusses the five themes which underpin the reforms, including looser control over delivery of services and the move to digital deliveyr.