The World Economic Forum has published the report, Future of government smart toolbox (PDF 3.4mb). Chapter 3 of the report is entitled, Enhancing government services for citizens in the digital age.
Telstra have released a report entitled, Addressing the cybersafety challenge : from risk to resilience (PDF 2mb). The report, written by Amanda Third and Pota Forrest-Lawrence from the University of Western Sydney and Anna Collier, co-founder of ConnectSafety.org, “identifies the most effective cyber safety strategies to specifically address each age cohort”. It identifies cyber literacy skills as a key factor, if Australians are to benefit as either consumers or providers of online services and products in the e-commerce environment.”
UK charity, Nesta has published a report entitled, i-teams : the teams and funds making innovation happen in governments round the world (PDF 3.1mb). The report profiles twenty established i-teams, including the Behavioural Insights Team in the United Kingdom and concludes that the activity of the teams can be described into four categories:
“-Creating solutions to specific challenges
-Engaging citizens, non-profits and businesses to find new ideas
-Transforming the processes, skills and culture of government; and
-Achieving wider policy and systems changes.”
The United States Government Accountability Office (GAO) has released the report, VA disability claims processing : preliminary observations on accuracy rates and quality assurance activities (PDF 220kb). The report, “discusses initial observations from its ongoing review of VBA’s quality assurance efforts, addressing the extent to which (1) VBA effectively measures and reports the accuracy of its compensation claim decisions; and (2) VBA’s other quality assurance activities are complementary and coordinated.”
The New Zealand Parliamentary Library have published the research paper, Homelessness in New Zealand (PDF 470kb). “The paper examines homelessness in New Zealand, particularly those livingwithout shelter and temporary accomodation given thst can experience health problems. The paper first provides a definition of homelessness and a brief history of unafforadable accommodation. It then reviews the current state of homelessness and characteristics. Finally, it outlines recent initiatives designed and intended to help address the issue.”
The Australian Housing and Urban Research Institute (AHURI) has published the report, Refugees, housing and neighbourhoods in Australia (PDF 2.3mb). The report is the first of two reports from a study designed to research the following questions:
“1. The housing experiences of refugees and related non-shelter outcomes.
To what extent are refugees able to access and sustain long-term suitable and affordable housing? What types of formal and informal assistance are they accessing? What are the barriers to accessing housing? What are the key non-housing outcomes (e.g. employment and education) that are associated with their housing situations over time? What are the experiences of humanitarian entrants with respect to homelessness?
2. The neighbourhood experiences of refugees and related non-shelter outcomes.
What are the characteristics of neighbourhoods with high concentrations of refugees? How do refugees experience ‘neighbourhood’ and to what extent are they affected by the non-housing outcomes associated with ‘neighbourhood’, such as economic opportunity, social inclusion and wellbeing? To what extent do refugees access dedicated settlement programs?
3. The effectiveness of housing assistance and support programs and settlement assistance in improving housing outcomes and resulting non-shelter outcomes.Are refugees accessing relevant housing, homelessness, and health and wellbeing services available to them when needed? How effective is the homelessness service response to those who are homeless?”
The Department of Work and Pensions (DWP) in the United Kingdom has published the report, Evidence based review of the Work Capability Assessment : a study of assessments for employment and support allowance (PDF 2.2mb). “The Evidence Based Review of the Work Capability Assessment (WCA) is a study to examine the performance of the instrument used to assess entitlement to Employment and Support Allowance and an alternative version of the assessment that was developed by specialist disability representative groups.”
The Australian Institute of Health and Welfare (AIHW) has released the report, Homelessness among Indigenous Australians (PDF 1.9mb). The report, “presents information on the prevalence of homelessness among Indigenous Australians, the characteristics of Indigenous people who are homeless, and the use of specialist homelessness services by Indigenous people who are homeless or at risk of homelessness.”
The Australian Institute of Health and Welfare (AIHW) has released the report, Housing assistance for Indigenous Australians (PDF 1.4mb). The report, “provides information on support provided to Indigenous households through a range of housing assistance programs.”