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Accenture report calls for co-sourcing arrangements in the Australian public sector

Accenture and The Australian Financial Review have released the report, Now hiring public entrepreneurs : four steps Australian public sector leaders need to take (PDF 860 kb). The report contains a results of a survey of, “senior private sector executives, citizens and government experts to inform real-life case studies, and gauge their perspectives on where and how entrepreneurship could be deployed in Australian public sector organisations.” The survey respondents believed that co-sourcing arrangements would be best suited in the areas of health, welfare, infrastructure, law and order and transport.”

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OECD publishes recommendation on digital government strategies

The Organisation for Economic Co-operation and Development (OECD) has published Recommendation on Digital Government Strategies (PDF 1.8mb). The recommendation, “aims to support the development and implementation of digital government strategies that bring governments closer to citizens and businesses.”

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Dept of Industry releases discussion paper

The Australian Department of Industry has released the discussion paper, Industry Skills Fund – Youth Pilot Programmes (PDF 350kb). “On 8 September 2014 the Prime Minister and the Minister for Industry announced two pilot programmes:
• Training for Employment Scholarships
• Youth Employment Pathways.This discussion paper has been developed by the Department of Industry … to provide stakeholders with more information on the design and implementation of the pilots.”

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UK Care Quality Commission releases report on quality of care

The Care Quality Commission has published the report,  The state of health care and adult social care in England, 2013/14 (PDF 1.9mb). The report, “offers a perspective across 40,000 services in 2013/14 and shows how strong leadership and a positive culture are the key to safe care.”

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ANAO releases better practice guide on succesful policy implementation

The Australian National Audit Office (ANAO) and the Department of Prime Minister and Cabinet have released the publication, Successful implementation of policy initiatives (PDF 2.3mb). The better practice guide, “identifies better practice considerations when implementing a policy initiative—the act of translating policy into reality—so that intended benefits are realised.”

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Pew Research Centre releases report on the development of gigabit networks

The Pew Research Center in the United States have released the report, Killer apps in the Gigabit Age (PDF 640kb) has part of its Digital Life in 2025 series. The report includes the responses of, “experts and Internet builders [who] share their thoughts about likely new Internet activities and applications that might emerge in the gigabit age.”

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NAO releases report on Housing Benefit fraud and error

The UK National Audit Office (NAO) have released the report, Housing Benefit fraud and error (PDF 690kb). The NAO includes amongst its recommendations that the Depafrtment, “should set out clearer responsibilities for reducing fraud and error.”

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UK Social Security Advisory Committee issues response to the Call for Evidence by the House of Lords Digital Skills Committee

The Social Security Advisory Committee (SSAC) have released the document, Social Security Advisory Committee Response to the Call for Evidence by the House of Lords Digital Skills Committee (PDF 121 kb). The paper outlines the views of the committee in regard to:
“- digital inclusion for those accessing social security; and
- developing digital skills through the social security system”

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DWP publishes Claimant Service and Experience Survey 2013

The Department for Work and Pensions (DWP) have published the report, DWP Claimant Service and Experience Survey 2013 (PDF 2.8kb). “The purpose of the 2013 DWP Claimant Service and Experience Survey was to monitor claimant satisfaction with service delivery from the Department of Work and Pensions, and to ensure that the claimant voice was heard when it comes to operational and policy planning.” A research summary (PDF 301 kb)  of the report has also been published.

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